What We Collect and Why It Matters
When you open an account, we collect the information you submit directly — your name, email address, phone number, and any payment details tied to JazzCash, Easypaisa, or Raast transactions. We also collect technical data automatically: your device type, IP address, browser session, and pages visited
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within the lobby. This technical data helps us detect unusual login patterns and protect your account from unauthorised access. Payment data is handled through encrypted channels; we do not store full wallet credentials on our servers. When you make a deposit or withdrawal via Raast or
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Easypaisa, the transaction reference is logged against your account wallet for reconciliation purposes only. We may also collect location data at the region level to confirm that access is permitted under local law in your area. We do not sell your personal data to third parties
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for marketing. Data is shared only with payment processors, identity verification services, and, where legally required, regulatory authorities. Retention periods vary by data type — transaction records are kept for as long as required by applicable financial compliance rules, while session data is cleared on a
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shorter cycle. You can request a summary of what we hold at any time through the support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.